Payment and Security
After selecting and viewing the products you are interested in, add them to your cart. For a quick preview of your basket or to complete the order, select the basket icon (top right of the screen, next to the main horizontal menu).
On the order “checkout” page you have the option to complete your order either as a guest by filling in the required fields or if you have an account simply by filling in your email address and password. Then, fill in the shipping details and billing information as you will be asked for and select the payment method you want by choosing the field that appears next to each payment method. Accept the terms of use and complete your order by selecting the “COMPLETE ORDER” button which is displayed.
You can save your favorite L’appel du vide items into your Wish List that allows you to purchase these items at a later time. Just look for the ‘ADD TO WISH LIST’ link on any product page, choose the color and the size you wish and save the item. To save an item, you’ll need to create an account on our website so that you can log back in to see your items at another time. If you don’t have an account, you’ll be invited to create one when you first try to save an item. In your Wish List, you can remove the product from the list or add the item to your shopping cart to proceed to checkout. Please note, saving an item for later does not reserve the item for you – items placed in your saved items list can still be bought by other customers. You can add unlimited items to your Wish List, but if a product, color or size sells out, you won’t be able to purchase the saved product.
To serve all those who want to buy from our online store, www.lappelduvide.com offers you the following alternative payment methods:
Payment by Bank Deposit
The amount credited to L’appel du vide’ s e-shop accounts must correspond to the exact price of the order. Any bank charges should be covered by the customer. Please indicate your name and the order number in your payment to avoid delays. Your order will be processed once the payment is confirmed. This can take up to 2 business days, depending on the bank’s process. Your payments ust be addressed to the following bank account:
Account owner: MARIANNA TZOTZOU LYGNOU
Bank Name: Piraeus Bank
IBAN: GR1001716040006604154555701
SWIFTCODE: PIRBGRAA
Payment through Credit and Debit card
The online store of L’appel du vide accepts all Visa, MasterCard, Maestro, Electron, American Express credit cards. Your transactions in our online store are protected by online security caps. Please note, payment is only debited from your card at time of dispatch. L’appel du vide e-shop has taken all necessary steps to secure your transactions through your cards and all credit, debit and prepaid cardholders are subject to validation checks. The payment via credit card is made by redirecting to the secure payment environment of Piraeus Bank.
Cash on delivery (Greece only)
The cash on delivery service guarantees secure payment for your goods upon delivery (Greece only). Purchase your order paying the total cost when delivered to you by Geniki Taxydromiki Courier, at the delivery address registered. This payment method is available only for Greece. The payment is valid as a method of payment for amounts not exceeding 2000€.
Confidentiality of your transactions is a given. The same key principles governing ordinary commercial transactions are in strength for e-commerce as well. All personal information communicated by the L’appel du vide e-shop members/users remains confidential as our electronic store has taken all measures to ensure that such information is used only within the framework of the services our online store provides. Some of these measures are:
Only authorized company personnel has access to the details of customer transactions and only when such access is deemed necessary, for example, when processing customer applications.
L’appel du vide e-shop does not share or reveal customer personal details and transactions unless it is expressly authorized in writing by you or by court order or by a decision issued by some other public authority.
Under no circumstances will the L’appel du vide e-shop reveal, share, or publicize your personal details and information that you entrust it with. Personal details and information that you place at our disposal during your member registration are used exclusively for the purposes of your transactions. All of the personal and confidential information that you share with us is encrypted and stored safely and securely.
